Are you having trouble opening the pump for the newest product you bought? Well I have a quick fix for you. Normally you would put your finger on this part of the pump and twist it open, but sometimes they can get really tough to open.  Take the pump out of the bottle, rinse off the shaft and dry it. Then you're going to firmly grip the shaft just under the collar of the pump and firmly twist to the right. That will pop the pump open, put the pump back in the bottle and you're ready to use your new product. I hope that helps!


I was so frustrated that the pump didn’t work. You saved the day! Pump works great now!!!

Judy April 08, 2023

Nope, my Purell bottle won’t release.

Amy April 08, 2023

Not working for me, I think I need two wrenches one to grip and one to twist. So frustrating. Anyone find this method simply does not work?

Lindie January 05, 2023

this was incredible and literally saved me from dying. i will now devote my life to tova

Caroline Schick January 05, 2023

Thank you so much! Why do sooo many products have this poor design like someone else said I had too use pliers to hold the base then it popped open, geez!

Gigi October 06, 2022

Super! Worked like a charm! You saved me from buying another bottle, I thought the one I got was faulty. Thank you so much for the great tip!

Tatiana October 06, 2022

You are a life saver! Simple instructions and I opened my shower gel bottle in a few seconds.

Melanie October 06, 2022

Simple, brilliant Thank you!!!!

Scotty Roberts May 11, 2022

This really helped. Could have saved myself 10 mins if I found this sooner. Thanks!

Amanda April 07, 2022

PERFECT description – thank you for relieving my frustration!

Faith March 24, 2022

Never thought I would have to look at a video to open a pump bottle. But bought a new body wash today, and without your tip would have thrown it away,

Pity the manufacturers don’t put this info on the label on the bottle, would save a lot of strife.

Pixie March 24, 2022

Wow…thank you!

Helga Sundin March 24, 2022

Sometimes it is absolutely impossible to get these pumps to work. I have some that I have given up on because no matter how carefully I follow the instructions, the pump does not pop. I end up having to take the entire top off each time I use the product. When I find a pump that works I save it for future products where it doesn’t work, but now I try to avoid those pop-up pumps. Certain brands are better or worse than others.

Frances March 24, 2022

Thanks so much for this. Was already getting frustrated.

Chiamaka Lilian Anichebe March 24, 2022

Thanks so much for this. Was already getting frustrated.

Chiamaka Lilian Anichebe March 24, 2022

Amazing, it WORKED.. thanks for sharing!!

Ragini March 24, 2022

Worked like a charm!! My was stuck so tight that I did have to use a pair of pliers to grip the collar as my hand wasn’t strong enough, but it worked just the same!

BirdGirl March 24, 2022

Where have you been all my life? This worked so easily! Thank you posting.

A de Silva March 24, 2022

Thank you! It worked!

Nikki March 24, 2022

Thank you so much for this video!!

Esther O March 24, 2022

I have had this problem for years. I have literally thrown out, smashed bottles, broken them or in desperation, reused the one bottle I could open over and over, throwing out the new versions. This video has changed everything. Thank you, thank you, thank you.

Elaine Berman March 24, 2022

Thank you so much. Needless to say I had this problem for years. You are a God-send!

Ellie Weingardt May 03, 2021

Thanks very much for this video. I was able to get pliers on the collar and then twist the nozzle, avoiding having to deal with the pump itself. BUT…the direction to twist the nozzle varies from product to product. There is an arrow on the top of the nozzle indicating the direction, but it’s quite hard to read.

Bob April 29, 2021

Read carefully… ALL the posts. Notice how many bottles have been discarded? The next Greatest Marketing New Idea following planned obsolesce . Always turn to the “other right”. Right?

Duh? April 29, 2021

Thank You!

Bill April 29, 2021

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