Are you having trouble opening the pump for the newest product you bought? Well I have a quick fix for you. Normally you would put your finger on this part of the pump and twist it open, but sometimes they can get really tough to open.  Take the pump out of the bottle, rinse off the shaft and dry it. Then you're going to firmly grip the shaft just under the collar of the pump and firmly twist to the right. That will pop the pump open, put the pump back in the bottle and you're ready to use your new product. I hope that helps!


I will remember this tip for next time when I buy another one

Pauline Davies January 04, 2019

I will remember this tip for next time when I buy another one

Pauline Davies October 31, 2018

Hi Chris, I’m sorry that the video didn’t work for you. I know how frustrating it is. Your pump was probably so tight you would need pliers. I would love to put all of my pump products in jars, unfortunately, the fingers constantly dipping into the product would contaminate it.

Tova Langhans September 14, 2018

This hint did not work for me! Neither did any of the other videos I looked at. I’m really sick of these pump bottles! More than half of the time they don’t work! The manufacturer is going to mail me a mailer to return my lotion. I wish they would just put everything in a jar. That way there would be no waste. You could scrape out every last drop. And a plastic jar would seem cheaper to produce than that pump apparatus!

Chris September 14, 2018

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