Are you having trouble opening the pump for the newest product you bought? Well I have a quick fix for you. Normally you would put your finger on this part of the pump and twist it open, but sometimes they can get really tough to open.  Take the pump out of the bottle, rinse off the shaft and dry it. Then you're going to firmly grip the shaft just under the collar of the pump and firmly twist to the right. That will pop the pump open, put the pump back in the bottle and you're ready to use your new product. I hope that helps!


Thank you!

Colleen April 06, 2021

thank you! this worked when several other videos did not help. <3

emily April 06, 2021

OMG I have hated opening these type of pump bottles for decades. In the past I have just given up – your method worked! Thank you so much!

Donna February 10, 2021

Worked on a pesky bottle of Hand Sanitizer!

Jason February 10, 2021

Awesome, worked

Debra April 06, 2021

When the middle section is jammed into the screw cap, this method won’t work. I just use the previous functioning pump and throw the new one away. Use the pump from the empty bottle and put into the new bottle.

Terri February 10, 2021

Nope. I’ve had same problem with other products. Why can’t the geniuses design something that works, or JUST GIVE US SOMETHING THAT WORKS!

J Craft February 10, 2021

Followed your trick to open the nossle of my 1kg QV body cream. I had almost given up and was dreading the thought of pouring out the cream for the next couple of months. You saved me months of frustration. Thank you :)

Faith Benjaathonsirikul January 25, 2021

Nope. Did not work.

Andria January 25, 2021

It worked. Thanks so much. I have had this happen many times so now I can fix

Jo Pearl January 25, 2021

OMG, why I never googled this before…thank you, I can’t count the number of times I have thrown stuff out because I gave up, or wasted money buying another bottle I didnt need just to use the first one, or dumping stuff into other bottles, borrowing pumps from different bottles, saying screw it and just dumping into hands (my kids love it because when the pump wont open they just dump shampoo into tub and say “bubble bath time” and that gets expensive).

Just thank you

Lori January 25, 2021

Thanks for sharing! I’m elderly and I was so frustrated!

Cora Thomas January 25, 2021


Charity January 25, 2021

Thank you for this tip. I often have trouble releasing top on soap dispenser. This worked a treat.

Sue January 25, 2021

Thank you for this tip. I often have trouble releasing top on soap dispenser. This worked a treat.

Sue April 06, 2021

If you can’t grip the shaft well to twist the pump, try wrapping a rubber band around the shaft to get a better hold! Thanks so much for this tip. Finally got my shampoo and conditioner open!

Shania January 25, 2021

Didn’t work for me & I had my husband attempt it w/his strength & still a no go. Pretty frustrating.

Katie January 25, 2021

After years of frustration with pumps on soaps and lotions finally a solution. It worked! Thank you for making us aware of this fix. Much appreciated.

Marilyn Petric January 25, 2021


lins January 25, 2021

After washing, drying, and having to use pliers to hold the shaft, the top broke off.

Diane Larson January 25, 2021

Well THAT didn’t work.

St. Ives, you suck!!! Taking this back to the grocery store for one that opens.

Frenchy January 25, 2021

Thank you. I had to soak the plunger in hot water before it would pop.

Lorraine Keef January 25, 2021

Thank you!

Erica January 25, 2021

I think this is a terrific helpful idea. But what is wrong with corporate America that charges us so much for a product we can’t open easily? JMO.

Nancy January 25, 2021

A life time of frustration – resolved! Thank you sooo much.

Judith Lachance-Whitcomb January 25, 2021

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